UNICE EDUCATION
Frequently Asked Questions
Short, clear answers about studying in Malaysia: admission, entry requirements, fees, scholarships, the student visa (EMGS), travel, accommodation, part-time work and life after graduation.
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About UNICE
What is UNICE Education?
UNICE Education is an international education consultancy with its head office in Kuala Lumpur, Malaysia. We help students choose a programme, apply to Malaysian universities and colleges, get the student visa through EMGS and settle in after arrival.
Open this answerHow long has UNICE been working?
UNICE has been helping international students since 2009.
Open this answerWhere is the UNICE office?
Our head office is at KL Traders Square, Block A, 99 Jalan Gombak, 53000 Kuala Lumpur, Malaysia.
Open this answerHow can I contact UNICE?
The fastest way is WhatsApp: +60 16 825 4003. You can also email admission@uniceeducation.com or use the enquiry form on our website.
Open this answerDo you prefer phone calls or WhatsApp?
Please use WhatsApp messages or WhatsApp calls. It is free for you, works from any country and lets us share documents and links quickly.
Open this answerDoes UNICE charge a service fee?
For our partner private universities and colleges, UNICE does not charge you a service fee. For some public universities a service fee may apply. We always tell you before you start, so there are no hidden charges.
Open this answerIs UNICE a university?
No. UNICE is a consultancy. You study at and receive your certificate from the university or college you choose. We guide and support you from application to arrival.
Open this answerWhich universities does UNICE work with?
We work with many recognised Malaysian universities and colleges. You can see all of them, with their programmes and fees, on our Universities page and in Course Search.
Open this answerCan UNICE guarantee my admission or visa?
No one can honestly guarantee admission or a visa. The university decides admission and the Immigration Department of Malaysia decides the visa. What we promise is a correct, complete application and honest advice at every step.
Open this answerWhich countries do your students come from?
Our students come from many countries, including Pakistan, India, Nepal, Sri Lanka, Zimbabwe, Sierra Leone, Bangladesh and others.
Open this answerCan I visit your office in Malaysia?
Yes. Please message us on WhatsApp first so we can book a time and make sure a counsellor is free for you.
Open this answerIs UNICE an agent of the universities?
Yes. UNICE works as an authorised recruitment partner for its partner universities and colleges in Malaysia.
Open this answerDo I pay anything to UNICE to start my application?
No. Registering, getting advice and applying to our partner private universities and colleges through UNICE is free for you.
Open this answerCan UNICE check my eligibility for free?
Yes. Send your results on WhatsApp or upload them in the student portal and we will tell you which levels and programmes fit you, free of charge.
Open this answerHow quickly does UNICE reply?
We try to reply on WhatsApp within the same working day (Malaysia time). Messages sent at night or on public holidays are answered on the next working day.
Open this answerWhat are UNICE office hours?
Monday to Friday, 10:00 am to 6:00 pm Malaysia time (GMT+8). You can send WhatsApp messages at any time.
Open this answerCan I book an online meeting with a counsellor?
Yes. Message us on WhatsApp and we will arrange a time for a call with a counsellor.
Open this answerHow do I avoid fake agents and scams?
Only pay tuition fees to the official university account shown on your offer letter or invoice. Never send money to a personal account, and check that any agent is listed as a partner of the university. If in doubt, ask the university or UNICE first.
Open this answerCan I become a UNICE partner agent?
Yes. Recruitment agencies can register as UNICE partners and get their own agent portal, referral link and marketing tools. Contact us on WhatsApp or email info@uniceeducation.com.
Open this answerDoes UNICE help after I arrive in Malaysia?
Yes. We support you with airport guidance, accommodation advice, the medical screening and Student Pass steps, and you can message us whenever you need help.
Open this answerCan my parents talk to UNICE?
Yes. Parents and guardians are welcome to contact us on WhatsApp to ask questions about fees, safety and the process.
Open this answerAdmission & Applying
How do I apply through UNICE?
Register on our student portal, complete your application (3 short pages) and upload your documents. Our team checks everything and submits it to the university. You can follow every step in your portal.
Open this answerIs there an application fee?
Some universities charge an application or registration fee. It is shown in the fee breakdown of each programme on our website, so you know it before you apply.
Open this answerWhich study levels can I apply for?
Foundation, Certificate, Diploma, Bachelor, Postgraduate Diploma, Master and PhD.
Open this answerWhen are the intakes?
Most universities have main intakes in January, May and September, and some offer more. The next intake for each programme is shown on its card in Course Search and on our Intake Calendar page.
Open this answerHow early should I apply?
Apply 3 to 4 months before the intake if you can. This gives enough time for the offer letter, the EMGS visa process and your travel plans.
Open this answerHow long does it take to get an offer letter?
It depends on the university. Many send an offer letter within 1 to 3 weeks after receiving a complete application.
Open this answerCan I apply to more than one university?
Yes. Tell us your choices and we will advise which ones fit your results and budget best.
Open this answerCan I change my programme after I receive the offer letter?
Usually yes, if you have not started the visa process yet. After the EMGS application has started, a change may need a new application and extra time, so decide carefully before that.
Open this answerWhat is a conditional offer letter?
It is an offer that becomes final once you meet a condition, for example showing your final results or an English test score.
Open this answerCan I apply before my final exam results come out?
Yes. You can apply with your latest results and send the final results when they are ready. Some universities give a conditional offer in this case.
Open this answerI have a gap year (or several). Can I still apply?
Yes, gaps are normally accepted. Some universities or the visa office may ask for a short letter explaining what you did during the gap.
Open this answerIs there an age limit?
There is no general age limit for higher education in Malaysia. Each university may have its own rules for some programmes.
Open this answerCan I transfer credits from my previous studies?
Many universities accept credit transfer if the subjects match. Send us your transcripts and we will check with the university.
Open this answerCan I study online or part-time from my country?
Some universities offer online (ODL) programmes. Note that international students who come to Malaysia on a student visa must study full time.
Open this answerWhat does "MQA accredited" mean?
MQA (Malaysian Qualifications Agency) checks and accredits programmes in Malaysia. An MQA-accredited programme meets the national quality standard. You can see the MQA status on each programme card.
Open this answerCan I bring my family with me?
Postgraduate students (Master and PhD) can usually apply for a Dependant Pass for a spouse and children. Dependants are not allowed to work. Ask us for the current rules for your case.
Open this answerWhat happens after I submit my application?
Your application goes through 6 stages: Application Under Review, Admission Letter, Processed to EMGS, EMGS Approval Letter, Visa Approval Letter, and University Registration Completed. You can see each stage in your student portal.
Open this answerHow many years of education do I need to apply for a diploma or degree?
Malaysia normally expects at least 12 years of school education, plus a recognised national or international examination, for diploma and degree admission.
Open this answerCan I study two degrees at the same time?
No. International students may enrol in only one full-time programme at a time.
Open this answerCan international students study part-time?
No. Except for short mobility programmes, international students on a Student Pass must study full time.
Open this answerWhat is the difference between a university and a university college?
Both can award recognised diplomas and degrees. A university usually offers a wider range of programmes and research, while a university college is often smaller. Both must have MQA-accredited programmes.
Open this answerWhat is the difference between a public and a private university?
Public universities are funded by the government. Private universities and colleges are privately owned but are regulated by the Ministry of Higher Education and MQA. Fees, intakes and admission rules can differ.
Open this answerWhat is a Foundation programme?
A one-year pre-university programme that prepares you for a Bachelor degree in a related field. It is a common route after O-Level / SSC / Class 10 or when your higher secondary results are not enough for direct entry.
Open this answerHow long is a Diploma in Malaysia?
Usually about 2 to 3 years, depending on the programme.
Open this answerHow long is a Bachelor degree in Malaysia?
Usually 3 to 4 years. Some professional degrees, such as engineering, can take 4 years or more.
Open this answerHow long is a Master degree in Malaysia?
Usually 1 to 2 years for coursework Master programmes. Research Master programmes may take longer.
Open this answerHow long is a PhD in Malaysia?
Usually about 3 years full time, and it can take longer depending on your research.
Open this answerWhat is a Postgraduate Diploma?
A short postgraduate qualification, usually about 1 year, taken after a Bachelor degree. It can be a step towards a Master degree.
Open this answerWhat is the difference between coursework and research Master?
A coursework Master is taught through classes and exams with a small project. A research Master is mainly based on a thesis under a supervisor.
Open this answerDo I need work experience for an MBA?
Many MBA programmes prefer some work experience, but some accept fresh graduates. Requirements are shown in the programme details.
Open this answerCan I defer my offer to the next intake?
Often yes, if you ask the university before the visa process starts. If your visa is already approved, a deferment may need a new application.
Open this answerWhat if I miss the registration date?
Tell UNICE immediately. Some universities allow late registration for a short time; otherwise your intake may move to the next one.
Open this answerCan I apply if I studied in another country?
Yes. Certificates from most countries are accepted. Send us your transcripts and we will confirm.
Open this answerAre ODL (online) programmes recognised?
ODL (Open and Distance Learning) programmes approved by MQA are recognised in Malaysia, but they are studied online and do not give you a student visa to live in Malaysia.
Open this answerWhat is a twinning or dual-award programme?
A programme run with a foreign partner university, where you may receive a degree from both universities or transfer abroad for part of the course.
Open this answerCan I get admission without an interview?
Most programmes do not need an interview. Some programmes, such as PhD or some professional courses, may include an online interview.
Open this answerHow do I accept my offer letter?
Follow the instructions in your offer letter, which usually means signing an acceptance form and sometimes paying a small fee. UNICE will guide you step by step.
Open this answerWhat is the next step after the offer letter?
After you accept, the university submits your student visa application to EMGS. Make sure your passport and documents are ready.
Open this answerCan I choose my campus?
Yes, if the university has more than one campus offering your programme. The campus is shown on each programme card.
Open this answerCan I study medicine, pharmacy or law in Malaysia?
Yes, many universities offer these professional programmes. They usually have higher entry requirements and fees.
Open this answerCan I study a short course on a student visa?
Student Passes are mainly for full programmes at approved institutions. Short courses may follow different visa rules. Ask us about your case.
Open this answerAre there January intakes for Master and PhD?
Yes. Many universities accept postgraduate students in several intakes a year, and some PhD programmes accept students at any time.
Open this answerEntry Requirements
General entry requirements
Choose your nationality at the top of the page to see the requirements for your country.
- Secondary school (O-Level equivalent, around 11 years of schooling)
- Pass with credit in at least 1 subject
A Certificate takes about 1 year and can lead on to a Diploma.
English: IELTS 4.0 - 5.0 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- Secondary school (O-Level equivalent, around 11 years of schooling)
- Pass with credit in at least 5 subjects, usually including Mathematics and English
Science foundations usually need credits in Mathematics and science subjects.
English: IELTS 4.0 - 5.0 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- Secondary school (O-Level equivalent, around 11 years of schooling)
- Pass with credit in at least 3 subjects
Some diplomas (e.g. Nursing, Pharmacy, Engineering) need credits in specific science subjects.
English: IELTS 5.0 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- Higher secondary / pre-university (A-Level equivalent, around 12 years of schooling) with at least 2 principal passes; or
- A recognised Foundation with minimum CGPA 2.00; or
- A recognised Diploma with minimum CGPA 2.00 (may enter Year 2 with credit transfer)
Professional programmes (Medicine, Pharmacy, Engineering, Nursing) need higher grades in relevant subjects.
English: IELTS 5.0 - 6.0 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- A recognised Bachelor degree in a related field
- Minimum CGPA 2.50 out of 4.00 (or equivalent marks)
- CGPA below 2.50 may be accepted with relevant work experience or a university assessment
A Master degree holder can also apply. At some universities, credits from a Postgraduate Diploma can count towards a Master degree.
English: IELTS 5.5 - 6.0 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- A recognised Bachelor degree in a related field
- Minimum CGPA 2.50 out of 4.00 (or equivalent marks)
- CGPA 2.00 - 2.49 may be accepted with relevant work experience or a university assessment
Some programmes, such as MBA, may also ask for work experience.
English: IELTS 5.5 - 6.5 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
- A recognised Master's degree in a related field
- A short research proposal in your area of interest
- Some universities accept an outstanding Bachelor degree for direct PhD entry
Admission is subject to finding a suitable supervisor.
English: IELTS 6.0 - 6.5 or equivalent
Varies by university. Many universities accept their own English placement test, offer an English course before your programme, or accept proof that your previous study was in English.
Requirements can differ by university and programme. UNICE checks your documents for the programme you choose.
What are the entry requirements?
They depend on the study level, the programme and the certificate from your country. Choose your nationality on our website and each programme will show the requirements for your own certificate.
Open this answerWhat do I need for a Foundation programme?
Usually completion of secondary school (for example O-Level / SSC / Class 10 equivalent) with passes in the required subjects.
Open this answerWhat do I need for a Diploma?
Usually completion of secondary school with the minimum number of credits set by the university. Some technical diplomas ask for Mathematics or Science.
Open this answerWhat do I need for a Bachelor degree?
Usually A-Level, higher secondary (for example HSSC / FSc / Class 12) or a recognised Foundation or Diploma with the minimum grades or CGPA set by the university.
Open this answerWhat do I need for a Master degree?
Usually a recognised Bachelor degree, often with a minimum CGPA of around 2.50 to 2.75. Some programmes accept lower CGPA with work experience.
Open this answerWhat do I need for a PhD?
Usually a recognised Master degree and a short research proposal in your area of interest. Admission also depends on finding a suitable supervisor.
Open this answerCan I do a Bachelor after a Diploma?
Yes. A recognised Diploma often lets you enter a Bachelor degree, and sometimes start directly in Year 2 with credit transfer.
Open this answerMy grades are low. Do I still have a chance?
Often yes. A Foundation or Diploma programme can be a good first step. Send us your results for a free eligibility check and we will suggest realistic options.
Open this answerDo I need to study Mathematics for business or IT programmes?
Many business and IT programmes ask for a pass in Mathematics at secondary level. The exact rule depends on the university and is shown in the programme details.
Open this answerIs my certificate from my country accepted in Malaysia?
Most national secondary and university certificates are accepted. When you select your nationality, the requirements for your own certificate are shown with each programme.
Open this answerDo I need A-Level for a Bachelor degree?
No. A-Level is one route, but higher secondary certificates such as HSSC/FSc, Class 12 and others are accepted, as well as Foundation and Diploma qualifications.
Open this answerWhat CGPA do I need for a Master degree?
Many universities ask for a Bachelor CGPA of about 2.50 to 2.75 out of 4.00. Some accept lower CGPA with relevant work experience or a qualifying programme.
Open this answerCan I do a Master after a 3-year Bachelor?
Yes, most Malaysian universities accept recognised 3-year Bachelor degrees for Master admission.
Open this answerCan I do a PhD without a Master degree?
Usually a Master degree is required. A few universities may consider an outstanding Bachelor degree for direct PhD admission.
Open this answerWhat is a research proposal for PhD?
A short document (often 5 to 10 pages) explaining your research topic, questions, methods and why it matters. It helps the university find a suitable supervisor.
Open this answerCan I enter a Diploma after Class 10 / SSC / O-Level?
Yes. Most Diploma programmes accept students after completing secondary school with the required credits.
Open this answerCan I enter Year 2 of a Bachelor degree?
Yes, with a relevant recognised Diploma and credit transfer approved by the university.
Open this answerAre science subjects required for engineering?
Yes. Engineering programmes usually require Mathematics and Physics (and sometimes Chemistry) at the required level.
Open this answerAre science subjects required for nursing or health programmes?
Usually yes, especially Biology and Chemistry. Health programmes often have stricter requirements.
Open this answerDo I need equivalence for my certificate?
Universities assess your certificate themselves. Some programmes may need an equivalence letter, and we will tell you if so.
Open this answerEnglish Requirements
Do I need IELTS?
Not always. Many universities accept their own English placement test, other tests, or proof that your previous study was in English. Some programmes, especially postgraduate ones, ask for IELTS or an equivalent score.
Open this answerWhat IELTS score is usually needed?
As a guide: Foundation and Diploma about 5.0, Bachelor about 5.5 to 6.0, Master and PhD about 6.0 to 6.5. Each university sets its own score.
Open this answerWhich English tests are accepted?
Commonly IELTS, TOEFL, PTE Academic, MUET and some others. The accepted tests depend on the university.
Open this answerWhat if I do not have an English test?
Many universities let you take their own English placement test or join an English course before your programme starts.
Open this answerIs my medium of instruction (MOI) letter enough?
Some universities accept a letter showing that your previous study was in English. Others still ask for a test score. We will check this for your chosen programme.
Open this answerAre classes taught in English?
Yes. Programmes for international students in Malaysia are taught in English.
Open this answerIs there an English course before my programme?
Yes, most universities offer an intensive English course for students who need to improve before starting their main programme.
Open this answerDoes EMGS need an English certificate?
For new and variation applications, an English certificate should be uploaded with the visa application. Without it, processing may be delayed and the Student Pass may not cover your full course.
Open this answerWhich English tests does EMGS accept?
Accepted tests include MUET, IELTS, TOEFL iBT, TOEFL Essentials, PTE Academic, several Cambridge English exams and CIEP. The university may have its own minimum score.
Open this answerCan I improve my English in Malaysia?
Yes. Many universities run intensive English programmes, and the UNICE student portal also has an English practice section.
Open this answerIs Duolingo English Test accepted?
Some universities accept it for admission, but it is not on the EMGS list of English certificates. Ask us before you book a test.
Open this answerFees & Payment
When do I pay the tuition fee?
With UNICE partner universities, tuition fees are usually paid only after your visa is approved. You pay directly to the university.
Open this answerDo I pay my tuition fee to UNICE?
No. You pay the university directly into its own official account. UNICE never asks you to send tuition fees to a personal account.
Open this answerWhat is included in the first year total on your website?
It adds up the fees the university charges in the first year, such as registration, EMGS visa fee, security bond and the first year tuition fee. Open "View fee breakdown" on any programme to see each item.
Open this answerWhat is the full programme total?
It is the total university fee for the whole programme, from the first year to the end of the course.
Open this answerWhy are fees different for different countries?
Some universities have special fees for certain nationalities. That is why our website asks for your nationality and then shows the correct fees for you.
Open this answerWhat is the EMGS fee?
It is the fee for processing your student visa through EMGS (Education Malaysia Global Services). It usually includes the visa processing and your first year medical insurance, and it is shown in the fee breakdown.
Open this answerWhat is the security bond?
It is a deposit held for immigration purposes. In most cases it is refunded when you finish your studies and leave Malaysia correctly.
Open this answerAre the fees on your website in Malaysian Ringgit?
Yes, all fees are in Malaysian Ringgit (RM). After you choose your nationality we also show an approximate amount in your own currency, for guidance only.
Open this answerDo the fees include accommodation?
Usually not. Tuition and university fees are separate from accommodation and living costs, unless the university says otherwise.
Open this answerCan I pay the tuition fee in instalments?
Many universities allow payment per semester or in instalments. Ask us and we will confirm the payment plan for your programme.
Open this answerHow can I pay the university from my country?
Usually by international bank transfer to the university account. Some universities also accept card or other online payments. Always use the official payment details from the university.
Open this answerCan the fees change?
Universities can update their fees, usually once a year. Our website shows the latest fees we have from each university.
Open this answerIs the tuition fee refundable if my visa is rejected?
With our partner universities you normally pay tuition only after visa approval. If you paid anything before, the refund depends on the university refund policy. Ask us before paying.
Open this answerHow much does a degree in Malaysia cost?
It depends on the university and programme. Use our Course Search and Cost Calculator to see real fees and an estimate of living costs for your nationality.
Open this answerWhat currency should I pay in?
University fees are charged in Malaysian Ringgit (RM). Your bank converts your money to RM when you transfer.
Open this answerWhat is the registration fee?
A one-time fee paid when you register at the university. It is shown in the programme fee breakdown.
Open this answerWhat is the international student fee?
Some universities charge a yearly fee for international student services. It is shown in the fee breakdown if it applies.
Open this answerIs there a resource or facility fee?
Some universities charge fees for library, IT or facilities. Any such fee is shown in the fee breakdown or offer letter.
Open this answerIs SST (tax) added to tuition fees?
Education fees may be subject to government tax rules that can change. Your university invoice shows the final amount to pay.
Open this answerDo I need to pay all the tuition fee at once?
Usually not. Many universities charge per semester or per year. Check the payment schedule in your offer letter or invoice.
Open this answerIs the security bond the same for all countries?
No. The personal bond amount depends on your nationality.
Open this answerCan I get my security bond back?
Usually yes. When you complete your studies and leave Malaysia correctly (with a check-out through the university), the refundable deposit can be claimed according to the university procedure.
Open this answerHow much should I budget for my first year?
Add the first year total shown on the programme card, your accommodation and living costs, flight and some emergency money. Our Cost Calculator helps you make this estimate.
Open this answerIs studying in Malaysia cheaper than the UK or Australia?
Generally yes. Tuition fees and living costs in Malaysia are usually much lower, while many programmes are taught in English and have international partners.
Open this answerDo I need to show a bank balance for the visa?
A bank balance is not normally part of the EMGS document list, but some universities or embassies may ask for proof of funds.
Open this answerWho do I pay the EMGS fee to?
The EMGS visa fee is paid through your university or directly to EMGS, as instructed during the visa process.
Open this answerWhat payment receipt should I keep?
Keep all official receipts from the university and EMGS. Carry the tuition fee receipt (if paid) in your hand bag when you travel.
Open this answerScholarships & Discounts
Are scholarships available?
Many universities offer scholarships or tuition discounts based on your results, nationality or intake. Some discounts can be up to 70 percent. Ask us which ones you qualify for.
Open this answerHow do I apply for a scholarship?
In most cases the university checks your results when you apply and offers the scholarship in the offer letter. Some scholarships need a separate form, and we will tell you if so.
Open this answerIs the fee shown on your website before or after the scholarship?
The website shows the standard fees we receive from the university for your nationality. Any personal scholarship is shown later in your offer letter.
Open this answerCan I lose my scholarship?
Some scholarships require you to keep a minimum CGPA each semester. Check the conditions in your offer letter.
Open this answerAre there government scholarships for international students?
Some government scholarships exist, such as those on the Malaysian Ministry of Higher Education scholarship portal, but they are limited and competitive. Most students receive university scholarships or discounts.
Open this answerIs there a discount for early registration?
Some universities offer early-bird or intake discounts. Ask UNICE about current offers for your programme.
Open this answerDo scholarships cover living costs?
Most university scholarships reduce tuition fees only. Plan your living costs separately.
Open this answerCan I get a scholarship for Master or PhD?
Some universities offer postgraduate scholarships or research assistant positions. Requirements are usually strong results and, for PhD, a good research proposal.
Open this answerDocuments
Which documents do I need to apply?
Usually: passport, passport-size photo with white background, academic certificates and transcripts, and an English test result if you have one. Postgraduate applicants may also need a CV, references or a research proposal.
Open this answerHow long must my passport be valid?
For a new student visa your passport should be valid for at least 18 months. If possible, keep it valid for your whole study period plus one year.
Open this answerWhat photo do I need?
A recent passport-size colour photo (35mm x 45mm) with a plain white background.
Open this answerDo my documents need to be translated?
Yes, documents that are not in English or Malay need a certified English translation.
Open this answerDo I need attested or certified copies?
Clear scans of the originals are usually enough for the application. Some universities or the visa office may later ask for certified copies, and we will tell you if they do.
Open this answerWhere do I upload my documents?
In your UNICE student portal, under Upload Documents, after you complete your application.
Open this answerMy name is spelled differently in my passport and certificates. Is that a problem?
It can cause delays. Your application uses the name exactly as in your passport. If your certificates show a different spelling, keep an official document that confirms both names.
Open this answerDo I need a bank statement?
It is not always needed for the student visa, but some universities may ask for proof that you can pay your fees and living costs.
Open this answerDo I need a police clearance certificate?
It is not normally needed for the Malaysian student visa. If a university asks for it, we will let you know.
Open this answerWhich pages of my passport are needed?
The bio-data page, all pages with visas or stamps, and the observation page (if any). Students from some countries must send all pages.
Open this answerWhat is the health declaration form?
A form where you declare your health condition for the visa application. Fill it in honestly; the medical screening is done after arrival.
Open this answerWhat is a personal bond?
A security bond lodged by your institution for immigration. The amount depends on your nationality. It is usually handled by the university.
Open this answerDo some nationalities need extra documents?
Yes. For example, Sudanese students need a No-Objection Certificate and Iranian students need a Letter of Eligibility. We will tell you if your nationality needs anything extra.
Open this answerMy passport will expire soon. What should I do?
Renew it before you apply. You need at least 18 months of passport validity for a new student visa.
Open this answerCan I apply with a new passport if my old one had a Malaysian visa?
Yes, but give the details of your old passport too, because EMGS records may be linked to your previous passport number.
Open this answerDo I need a birth certificate?
Not usually for your own student visa. It is needed if you apply for dependants (children).
Open this answerDo I need a marriage certificate?
Only if you apply for a Dependant Pass for your spouse.
Open this answerHow should I scan my documents?
Scan in colour, in good light, with all four corners visible. Use clear PDF or JPG files and name them clearly.
Open this answerStudent Visa (EMGS)
What is EMGS?
Education Malaysia Global Services (EMGS) is the official agency that processes student visa applications for international students in Malaysia.
Open this answerDo I apply for the visa myself?
No. After you accept your offer, the university submits your student visa application to EMGS. UNICE prepares and checks your documents and follows the process for you.
Open this answerHow long does the student visa take?
EMGS aims to process a complete application in about 14 working days (its service charter). In practice it often takes longer, sometimes several weeks, depending on your nationality, document checks and how busy the season is. Missing or unclear documents are the most common cause of delay.
Open this answerHow can I track my visa application?
You can track it on the EMGS website with your passport number. You can also see your progress in your UNICE student portal.
Open this answerWhat do the EMGS percentage stages mean?
The percentage shows how far your application has moved, from document checks to immigration approval. When the Visa Approval Letter (VAL) is issued, you can prepare to travel.
Open this answerWhat is the VAL / eVAL?
The Visa Approval Letter (VAL or eVAL) is the approval from the Immigration Department of Malaysia. You need it to enter Malaysia as a student.
Open this answerDo I also need an entry visa?
Some nationalities need a single entry visa (SEV) in addition to the VAL. We will tell you whether you need one and how to get it.
Open this answerCan I come to Malaysia on a tourist visa and change it to a student visa?
No. You must wait for your VAL and enter Malaysia with it. Converting a tourist visa to a student pass inside Malaysia is not allowed.
Open this answerWhat is the Student Pass?
The Student Pass is the sticker the Immigration Department puts in your passport after you arrive and pass the medical screening. It lets you study and live in Malaysia.
Open this answerHow long is the Student Pass valid?
It is usually issued for 12 months at a time and must be renewed every year until you finish your programme.
Open this answerWhy was my visa application delayed or rejected?
Common reasons are missing or unclear documents, name mismatches, a short passport validity or extra checks for some nationalities. Our team checks your documents carefully to avoid these problems.
Open this answerCan I change university after I get the visa?
It is possible but needs a new visa process (variation) and can take time and cost extra. It is best to choose carefully before you apply.
Open this answerCan I travel home during my studies?
Yes, during semester breaks, as long as your Student Pass and passport are valid. Check with your university before you travel.
Open this answerWhat do the EMGS stages 15%, 35%, 70%, 80% and 100% mean?
15%: EMGS approval letter issued after screening. 35%: application with Immigration. 70%: Visa Approval Letter (eVAL) issued. 80%: you have arrived and completed the medical screening steps. 100%: Student Pass endorsed in your passport.
Open this answerMy application is stuck at 35%. What should I do?
At 35% your application is with the Immigration Department, and this stage can take some time. Make sure no documents are requested from you, and ask UNICE to follow up with the university and EMGS.
Open this answerMy application is stuck at 15%. Why?
Often EMGS is waiting for a document, the personal bond or the next submission step from the university. Check for requests in your application and let UNICE follow up.
Open this answerWhere do I download my eVAL?
From the EMGS application tracker (visa.educationmalaysia.gov.my) with your nationality and passport number, or through the EMGS Hub app. Your university can also send it to you.
Open this answerShould I print my eVAL?
Yes. Print it in colour and carry it with you, together with a digital copy on your phone.
Open this answerHow long is the eVAL valid?
Six months from the date it is issued. You must enter Malaysia within this period.
Open this answerWhich countries need a Single Entry Visa (SEV)?
Citizens of some countries need an SEV in addition to the eVAL. The list is on the EMGS website. UNICE will tell you if your nationality needs one.
Open this answerHow do I apply for the Single Entry Visa?
After you receive your eVAL, apply online through the Malaysian eVISA system or at the Malaysian embassy, as instructed for your country.
Open this answerCan I enter Malaysia while my visa is still being processed?
No. You may enter only after your eVAL is issued.
Open this answerWhat is the Special Pass at the airport?
When you enter with your eVAL you may receive a temporary pass. It is replaced by your Student Pass after the medical screening and passport endorsement.
Open this answerWhat is the iKad?
The iKad is the student identity card issued by EMGS after your Student Pass is approved. Carry it with you as your ID in Malaysia.
Open this answerWhy does the university keep my passport?
Your passport is sent to the Immigration Department to place the Student Pass sticker. Keep a copy and the university receipt with you during this time.
Open this answerCan I travel while my passport is with Immigration?
No, you cannot leave Malaysia without your passport. Plan travel only after your Student Pass is endorsed and your passport is returned.
Open this answerWhat is a variation application?
A visa application for changing your programme or institution while you are in Malaysia. It needs at least one completed semester and is usually allowed once, within 18 months of your first semester.
Open this answerWhat is a progression application?
A visa application for moving to a higher level, for example from Bachelor to Master. Apply within 3 months after completing your current programme, with an offer for the new programme.
Open this answerDo I need a new visa to continue to Master after my Bachelor?
Yes. A progression application gives you a new eVAL and Student Pass for the new programme.
Open this answerWhat is a check-out memo?
A document issued when your Student Pass is cancelled at the end of your studies or when you leave the programme. It allows you to leave Malaysia correctly.
Open this answerWhat happens if my Student Pass is cancelled?
You must leave Malaysia within the time given, usually with a check-out memo. Staying without a valid pass is an offence.
Open this answerMy new passport was issued during my studies. What do I do?
Tell your university. Your Student Pass must be transferred to the new passport, and EMGS records linked to it.
Open this answerWho do I contact at EMGS?
You can email enquiry@emgs.com.my with your full name and passport number, or call +603 2782 5888. UNICE can also follow up for you.
Open this answerHow do I track my application with EMGS Hub?
Download the EMGS Hub app or use the EMGS website, then enter your nationality and passport number to see your current percentage and remarks.
Open this answerCan I appeal if my visa is rejected?
In some cases an appeal or a new application is possible. UNICE will check the reason with the university and advise you.
Open this answerCan my visa be rejected because of my previous studies in Malaysia?
It can be delayed if your previous Student Pass was not cancelled properly. Make sure any old pass is cancelled before a new application.
Open this answerTravel & Arrival
When should I book my flight?
Book your flight only after you receive your VAL (and entry visa if needed). Share your flight details with UNICE so we can plan your arrival support.
Open this answerWhat is the MDAC?
The Malaysia Digital Arrival Card (MDAC) is a free online form for travellers to Malaysia. New students must fill it in online within 3 days before arrival and show it at the immigration counter.
Open this answerWhich airport should I fly to?
Most students land at Kuala Lumpur International Airport (KLIA). If your university is in another city, we will tell you the best airport.
Open this answerWhich documents should I carry in my hand bag?
Keep your passport, VAL, offer letter, EMGS approval letter, tuition fee receipt (if paid), flight ticket and MDAC confirmation in your hand bag, not in your checked luggage.
Open this answerWhat should I do after landing?
Go to the immigration counter for international students (EMGS counter) and show your documents. Then connect to the free airport Wi-Fi and message UNICE on WhatsApp before you leave the airport.
Open this answerDoes UNICE offer airport pickup?
Yes. UNICE can arrange airport pickup for RM 200. Send us your flight details in advance so we can confirm the pickup.
Open this answerHow much luggage can I bring?
It depends on your airline ticket, often 20 to 30 kg checked luggage. Follow the exact weight on your ticket to avoid extra charges.
Open this answerWhat should I not bring?
Do not carry liquids over the airline limit in your hand bag, and do not bring illegal items, large amounts of food or medicines without a prescription. If you take regular medicine, bring the doctor's prescription.
Open this answerShould I bring cash?
Bring some cash for your first days, such as US dollars to exchange, plus a bank card that works internationally. Do not carry very large amounts of cash.
Open this answerWhat happens in my first week?
You complete the medical screening, submit your passport to the university for the Student Pass, attend orientation and register for classes. UNICE guides you through each step.
Open this answerShould I book a one-way or return ticket?
A one-way ticket is normally enough for students arriving with an eVAL. Check your airline's rules before you book.
Open this answerWhat is the time difference with Malaysia?
Malaysia is GMT+8 all year (no daylight saving time).
Open this answerWhich plug and voltage are used in Malaysia?
Malaysia uses the UK-style three-pin plug (type G) and 240 volts. Bring an adapter if your devices use a different plug.
Open this answerHow do I get from KLIA to the city?
Options include the KLIA Ekspres train, airport buses, taxis and ride-hailing apps such as Grab. If UNICE arranges your pickup, our team will meet you.
Open this answerCan I fill in the MDAC on my phone?
Yes. Use the official Immigration Department MDAC website, keep the confirmation and show it at immigration if asked.
Open this answerDo I need to fill in MDAC every time I return to Malaysia?
New students entering with an eVAL must complete it. Students who already hold a Student Pass are usually exempt, but check the latest rule before travelling.
Open this answerWhat clothes should I bring?
Light, breathable clothes for warm weather, a light jacket for air-conditioned rooms, formal clothes for presentations and an umbrella.
Open this answerCan I bring food from my country?
Small amounts of sealed, packaged food are usually fine. Meat, fresh food and some other items may be restricted by customs.
Open this answerCan I bring my laptop?
Yes, and it is highly recommended for your studies.
Open this answerWhat emergency number is used in Malaysia?
Dial 999 for police, ambulance or fire emergencies.
Open this answerWhat if my flight is delayed or changed?
Inform UNICE and your university as soon as possible so your pickup and first-day plans can be updated.
Open this answerWhat if immigration at the airport asks questions?
Answer calmly and show your eVAL, offer letter and EMGS approval letter. Tell them you are a new international student.
Open this answerAccommodation
Does the university provide accommodation?
Many universities have hostels or partner housing. Places can be limited, so it is good to book early.
Open this answerCan UNICE help me find accommodation?
Yes. We give guidance and support to help you find a safe room near your campus.
Open this answerHow much does accommodation cost?
Costs depend on the city and room type. A shared room is usually much cheaper than a single room. Our Cost Calculator shows typical monthly costs.
Open this answerCan I rent a room outside the campus?
Yes. Many students share apartments near campus. Always check the contract, deposit and travel distance before you pay.
Open this answerWhat should I check before renting a room?
Check the monthly rent, deposit amount, what is included (Wi-Fi, electricity, water), the contract period and how far it is from your campus and public transport.
Open this answerShould I book accommodation before I arrive?
It is a good idea to arrange at least your first weeks before arrival, through the university hostel or with UNICE guidance.
Open this answerIs university hostel cheaper than outside rooms?
Often yes, and it is close to classes, but places are limited. Outside rooms can be cheaper when shared with other students.
Open this answerAre male and female hostels separate?
Most university hostels have separate blocks or floors for male and female students.
Open this answerIs the deposit refundable?
Usually yes, if you follow the contract and leave the room in good condition. Always get a receipt for any deposit.
Open this answerIs Wi-Fi included in accommodation?
In many hostels and shared apartments it is included. Confirm before you sign.
Open this answerCan I cook in my room?
Many apartments have a shared kitchen. Some hostels do not allow cooking in rooms.
Open this answerWhich websites are used to find rooms in Malaysia?
Students often use websites and apps such as Mudah, iBilik and Speedhome. Visit the room or ask UNICE before paying.
Open this answerLiving in Malaysia
How much money do I need per month for living costs?
It depends on your lifestyle and city. Our Cost Calculator gives an estimate for food, transport, accommodation and other costs.
Open this answerIs Malaysia safe for international students?
Malaysia is generally a safe and friendly country with students from all over the world. As anywhere, follow normal safety habits and keep your documents safe.
Open this answerWhat is the weather like?
Malaysia is warm and humid all year, usually around 24 to 33 C, with regular rain. Light clothes and an umbrella are useful.
Open this answerIs halal food easy to find?
Yes. Halal food is everywhere in Malaysia, and you can also find Indian, Chinese, Arab, Western and many other foods.
Open this answerHow do students travel around?
Kuala Lumpur has trains (LRT, MRT, Monorail), buses and ride-hailing apps such as Grab. Students can use a Touch 'n Go card for public transport.
Open this answerHow do I get a Malaysian SIM card?
You can buy a prepaid SIM at the airport or in shops with your passport. Mobile data plans are affordable.
Open this answerCan I open a bank account?
Yes. Most banks open accounts for international students with a valid Student Pass and a letter from the university.
Open this answerWhat language do people speak?
Malay is the national language, but English is widely spoken, especially in cities and universities.
Open this answerCan I practise my religion?
Yes. Malaysia is a multicultural country with mosques, temples and churches, and people of many religions live together.
Open this answerHow much does food cost in Malaysia?
Local meals are affordable, especially at food courts and small restaurants. Cooking at home saves more.
Open this answerWhat currency is used in Malaysia?
The Malaysian Ringgit (RM or MYR).
Open this answerCan I use my foreign bank card in Malaysia?
Most international Visa and Mastercard cards work at ATMs and shops, but your bank may charge fees.
Open this answerHow do I send money from home?
Through bank transfer or licensed money transfer services. Compare fees and exchange rates.
Open this answerWhat is Touch 'n Go?
A prepaid card and e-wallet used for public transport, tolls and many shops in Malaysia.
Open this answerIs there a prayer room on campus?
Most universities have prayer rooms (surau), and mosques are easy to find in Malaysia.
Open this answerWhat are the main festivals and holidays?
Malaysia celebrates Hari Raya, Chinese New Year, Deepavali, Christmas and other festivals. Many are public holidays.
Open this answerIs Kuala Lumpur expensive?
Kuala Lumpur costs more than smaller cities, but it is still affordable compared with many international study destinations.
Open this answerHow do I make friends in Malaysia?
Join university clubs, orientation events and student societies. Malaysia has students from many countries.
Open this answerCan I drive in Malaysia?
You may drive with a valid international driving permit for a limited time. Many students use public transport and ride-hailing apps instead.
Open this answerWhat should I do if I lose my passport?
Report it to the police, contact your embassy for a new passport and inform your university and UNICE so your Student Pass can be transferred.
Open this answerPart-time Work
Can I work part-time while studying?
Yes, with limits. International students may work up to 20 hours per week, but only during semester breaks or holidays of more than 7 days, and only in permitted job types.
Open this answerCan I work during the semester?
No. Part-time work is only allowed during semester breaks or holidays longer than 7 days.
Open this answerWhich jobs are allowed?
Part-time work is allowed at restaurants, petrol kiosks, mini markets and hotels, and on campus where approved. Jobs as a cashier, singer, musician, masseur or guest relations officer (GRO), and any immoral work, are not allowed.
Open this answerHow do I get permission to work part-time?
You apply through your university, which helps you get approval from the Immigration Department. Working without approval can lead to cancellation of your Student Pass.
Open this answerCan part-time work pay for my studies?
No. Because work is limited to breaks and 20 hours a week, it can only help a little with living costs. Plan to have enough money for your fees and living costs before you come.
Open this answerCan my spouse work in Malaysia?
No. Holders of a Dependant Pass are not allowed to work in Malaysia unless they get their own work permit.
Open this answerCan I do an internship?
Yes. Internships that are part of your programme are allowed and are a great way to gain experience.
Open this answerHow much can I earn from part-time work?
Earnings depend on the job and hours. Because work is only allowed during breaks and up to 20 hours a week, it is extra income, not enough to pay fees.
Open this answerCan I work as a freelancer online for clients abroad?
Student Pass rules limit work in Malaysia. Ask your university before doing any paid work, so your Student Pass is not put at risk.
Open this answerCan I work on campus?
Campus work may be allowed with approval. Check with your university international office.
Open this answerWhat happens if I work without permission?
Working without approval can lead to fines, cancellation of your Student Pass and removal from Malaysia.
Open this answerCan Graduate Pass holders work part-time?
Yes. The Graduate Pass allows work in permitted job sectors.
Open this answerHealth & Insurance
Is medical insurance compulsory?
Yes. Every international student must have approved medical insurance for the whole time on the Student Pass. It is usually included in the EMGS fee for the first year.
Open this answerWhat is the post-arrival medical screening?
All new international students must complete a medical check-up at an EMGS panel clinic within 7 working days after arriving in Malaysia. Your Student Pass is issued only after you pass it.
Open this answerDo I need a medical check-up before I travel?
No pre-arrival medical check-up is normally needed. You fill in a health declaration during the application and do the medical screening after arrival.
Open this answerWhat if I fail the medical screening?
You may appeal within 3 working days after receiving the result. If the result stays unfit, the Student Pass cannot be issued. Declare any health conditions honestly during the application.
Open this answerDo I need any vaccination?
If you are coming from or travelling through a country with yellow fever risk, you need a valid yellow fever vaccination certificate.
Open this answerWhat do I do if I get sick?
Visit a panel clinic or your university health centre. Keep your insurance card and student ID with you.
Open this answerWhat does the student medical insurance cover?
It mainly covers hospital treatment and some outpatient care, up to the limits of your plan. Read your insurance card and policy for details.
Open this answerWhen does my insurance start?
For new students, EMGS insurance starts from your date of entry into Malaysia.
Open this answerCan I use my own country's insurance?
No. You need a locally purchased medical insurance plan that meets the Malaysian requirements, usually arranged through EMGS.
Open this answerHow much does the medical screening cost?
There is a fee at the panel clinic. Your university or UNICE will tell you the current amount and which clinic to use.
Open this answerWhat tests are done in the medical screening?
Usually a general check-up, a chest X-ray and blood tests for certain conditions.
Open this answerIs mental health support available?
Most universities have counselling services for students. You can also talk to UNICE if you are struggling.
Open this answerShould I bring my regular medicines?
Yes, bring enough for your first weeks with the doctor's prescription in English.
Open this answerStudy Life & Rules
What attendance do I need?
You must keep at least 80 percent attendance. It is required to renew your Student Pass every year.
Open this answerWhat results do I need to renew my Student Pass?
You need a CGPA of at least 2.0 and at least 80 percent attendance. Below this, renewal may be refused.
Open this answerWhen should I renew my Student Pass?
Start the renewal with your university about 2 to 3 months before your Student Pass expires.
Open this answerWhat happens if I overstay my Student Pass?
Overstaying is an offence in Malaysia and can lead to fines or other penalties. Always renew on time or leave Malaysia before the pass expires.
Open this answerHow many semesters are there in a year?
Most universities have 2 or 3 semesters per year, with breaks in between.
Open this answerCan I change my programme after I start?
Sometimes yes, with university approval and a visa update through EMGS. Talk to your university and to UNICE before you decide.
Open this answerWho do I contact if I have a problem during my studies?
First contact your university international office. You can also message UNICE on WhatsApp and we will guide you.
Open this answerWhat is the grading system in Malaysia?
Most universities use a CGPA scale of 0.00 to 4.00. A CGPA of 2.00 is the usual minimum to stay in good standing.
Open this answerWhat happens if I fail a subject?
You can usually retake it. Too many failures can affect your CGPA and your Student Pass renewal.
Open this answerCan I take a semester break or defer my studies?
Only with university approval. A long break can affect your Student Pass, so talk to your university first.
Open this answerIs there an orientation for new students?
Yes. Universities hold an orientation week to explain classes, rules, facilities and student life.
Open this answerDo I need to buy textbooks?
Some subjects need books, but many materials are available in the university library or online.
Open this answerAre classes in the morning or evening?
It depends on the programme and university. You receive your timetable after registration.
Open this answerCan I change my university after one semester?
It may be possible through a variation application within the allowed time. It needs approval from both institutions and EMGS.
Open this answerWhat if my attendance falls below 80%?
Your Student Pass renewal may be refused. If you were sick or had an emergency, keep medical certificates or documents and inform your university.
Open this answerCan I bring my spouse or children as an undergraduate?
Generally only postgraduate students can bring dependants. Undergraduates from a small list of countries may also apply. Ask us for the current list.
Open this answerAfter Graduation
Can I work in Malaysia after graduation?
Graduates with a Bachelor degree or higher may apply for the Graduate Pass, which allows them to stay and work for up to 12 months without an employer sponsor. It is open only to citizens of the countries on the official eligible list (currently 32 countries). Check the latest list before you plan.
Open this answerWhat is the Graduate Pass?
It is a 12-month Social Visit Pass for eligible international graduates. It lets you stay in Malaysia to work, look for a job or continue studying. It cannot be extended.
Open this answerWhat do I need for the Graduate Pass?
Usually a valid Student Pass when you apply, a passport valid for at least 18 months, proof of graduation and medical insurance for 12 months. Other conditions may apply.
Open this answerCan I get a full-time job after graduation?
Yes, if an employer offers you a job and gets you an Employment Pass. The Graduate Pass can help you find such a job.
Open this answerIs my Malaysian degree recognised in other countries?
Degrees from recognised Malaysian universities are widely accepted, and many programmes have international partners. Recognition for a specific job or licence depends on the country and profession.
Open this answerCan I continue to a Master or PhD in Malaysia?
Yes. Many students continue to postgraduate study in Malaysia. We can help you apply for the next level.
Open this answerWhat do I need to do when I finish my studies?
Collect your documents, cancel your Student Pass correctly through the university and, where applicable, claim back your security bond.
Open this answerWhich countries are eligible for the Graduate Pass?
Currently 32 countries are listed, including Australia, Bahrain, Brunei, Canada, China, India, Indonesia, Japan, Saudi Arabia, the UAE, the UK, the USA and Vietnam. For China and India the service is extended until 31 December 2026 and approved case by case with a letter of good conduct.
Open this answerDo I need a sponsor for the Graduate Pass?
Yes. A Malaysian citizen must sign a personal bond and sponsor declaration, and must earn at least RM1,500 per month.
Open this answerWhen should I apply for the Graduate Pass?
While your Student Pass is still valid, around the time you complete your studies. You cannot apply after a check-out memo has been issued.
Open this answerCan my family stay with me on the Graduate Pass?
Yes. Dependants can apply for a Dependant Graduate Pass for the same period.
Open this answerCan the Graduate Pass be extended?
No. It is valid for 12 months and cannot be extended.
Open this answerCan I get permanent residency after studying in Malaysia?
Studying does not lead directly to permanent residency. Long-term stay usually depends on employment passes and other immigration rules.
Open this answerWill I get my certificate before I leave Malaysia?
You usually receive a completion letter first. The official certificate is given at or after the convocation, or it can be sent to you.
Open this answerWhat is convocation?
The graduation ceremony where you receive your degree. You can attend in Malaysia or, at some universities, receive the certificate by post.
Open this answerStudent Portal & App
What is the UNICE student portal?
It is your personal online account where you complete your application, upload documents and follow every stage of your admission and visa.
Open this answerHow do I register on the portal?
Click Apply Now on our website and register with your name, email and password. You will get a Student ID by email.
Open this answerI forgot my password. What should I do?
Use "Forgot password" on the login page. If you still cannot log in, message us on WhatsApp.
Open this answerIs there a mobile app?
Yes. You can install the UNICE Connect app from your student portal using the "Get Our App" menu.
Open this answerWhy can I not upload documents yet?
Upload Documents opens after you fully complete your 3-page application and accept the terms.
Open this answerHow will I know when my status changes?
You receive an email when your admission or visa status changes, and you can always check it in your portal.
Open this answerStill have a question?
Message UNICE on WhatsApp and our team will answer you personally.
